Communicate

About Communicate


This module is used to view or add messages posted in Smart School and for information related to Email or SMS.

Communicate module workflow- First of all, we will send the message or email via the notice board and then the sent message can be checked on the notice board or Email/ SMS log.

About communicate image

How to post a new message on the Notice Board?


To send a message, go to Communicate > Notice Board. Here you can see the notice board page, with old messages (if available) shown on the right.



Now, click on the Post New Message button at the top right corner of the notice board page; clicking this button will redirect you to the Compose New Message page.




Enter the details such as Title, Message, Notice Date, Publish On, Attachment File, and Message To (select recipients). If you want to send this message via Email and SMS, simply select the options and click the 'Save' button. The selected recipients will receive the message along with an Email and SMS notification.

When you select SMS, the SMS Template field will appear below on the compose message board.




If you select 'Student' as the recipient, the Mobile App Notification field will also appear below.



After saving the message, you can view the posted message on the notice board page.



If you want to see the file that you uploaded as an attachment, go to the notice board and click on the message that you sent; the modal page will open from the right side; here you can see the attachment with the download icon; by clicking on this, you can download the file that you uploaded in the new message post.



To edit a posted message, click on the Edit icon, and to delete a posted message, click on the Delete icon on the notice board page.

How to Send Email?


To send an email, go to Communicate > Send Email. Here you can see four tabs at the top right corner of the send email page; select Group, Individual, Class and Today's Birthday depending on which user group you want to send the email to.

Now, schedule email feature is also available next to the send now button below. If you want to send your email later, you can use this feature. A scheduled email is an email that is composed and then set to be sent at a specific time and date in the future. Instead of sending the email immediately after composing it, the sender can choose a later time for the email to be delivered.

Send Email to Group-

To send an email to a group (Students, Guardians, Admin), click on the Group tab at the top right corner of the page, then enter the message details: select Email Template, Title, Attachment, Message and select the Message To (Student, Guardian and Admin) and then click on Send or Schedule button.



Send Email to Individual-

To send an individual email, click on the Individual tab at the top right corner of the page, then enter the message details: Email Template, Title, Attachment, Message and select Message To (Select the group of the person to whom you want to send the email, then search for the member name in the textbox; to add more students, click on the add button) and then click on Send or Schedule button.



Send Email to Class-

To send an email to a class, click on the Class tab at the top right corner of the page, then enter the message details: Email Template, Title, Attachment, Message and select Message To (Select class here) and Section (Here you can select multiple sections) and then click on Send or Schedule button.



Send Email to Today's Birthday-

To send a birthday email to all those students, click on the Today's Birthday tab at the top right corner of the page, then enter the message details: Email Template, Title, Attachment, Message and Message To and then click on Send or Schedule button.

How to Send SMS?


To send SMS, go to Communicate > Send SMS. Here you can see four tabs at the top right corner of the send SMS page; select Group, Individual, Class and Today's Birthday depending on which user group you want to send the SMS to.

Now, Schedule SMS feature is also available next to the send button below. If you want to send your SMS later, you can use this feature. A scheduled SMS (Short Message Service) is a feature that allows you to set a time and date for a text message to be sent at a later time. This means that instead of sending a message immediately, you can schedule it to be sent at a more convenient time for the recipient or when it is more likely to be read.

 Send SMS to Group-

To send SMS to a group (Students, Guardians, Admin), click on the Group tab at the top right corner of the page, then enter the message details: SMS Template, Title, Send Through, Message and select Message To (student, Guardian and admin) and then click on Send or Schedule button and click on the submit button



Send SMS to Individual-

To send an individual SMS, click on the Individual tab at the top right corner of the page, then enter the message details: SMS Template, Title, Send Through, Message and select Message To (Select the group of the person to whom you want to send the SMS, then search for the member name in the textbox; to add more students, click on the add button) and then click on Send or Schedule button and click on the submit button



Send SMS to Class-

To send SMS to a class, click on the Class tab, then enter the message details: SMS Template, Title, Attachment, Message and select Message To and Section (Here you can select multiple sections) and click on Send or Schedule button and click on the submit button.



Send SMS to Today's Birthday-

To send today's birthday SMS, click on the Today's Birthday tab at the top right corner of the page, then enter the message details: SMS Template, Title, Send Through, Message and Message To and click on Send or Schedule button and click on the submit button.


How to view Email / SMS Log?


To view the Email/SMS log, go to Communicate > Email / SMS Log, where you can see all the sent Email/SMS messages..



How can students view the Notice Board?


After logging in from the student panel, go to the sidebar menu and click on the Notice Board. Here students can see their messages sent by the admin & teachers.

Student notice board image

How to create an Email Template?


To create an Email template, go to Communicate > Email Template, where you can view the email template list.



To add a new email template, click on the +Add button at the top right corner; the add email template modal will open.



Now, mention the Title for the email template, select the file for Attachment and create the message, then click on the Save button; the new email template will be added successfully and you can view it in the Email Template List.



To edit the template, you just need to click on the Edit icon in the Action column; the edit email template modal will open.



Now simply update the details and click on the save button; your update will be saved successfully in the email template list.

To delete the template, simply click on the Delete icon in the Action column; the delete confirmation modal will open.



Now click on the Ok button; the email template will be deleted successfully from the email template list.

How to create an SMS Template?


To create an SMS template, go to Communicate > SMS Template, where you can view the SMS template list.



To add a new SMS template, click on the +Add button at the top right corner; the add SMS template modal will open.



Now, mention the Title for the SMS template and create the message, then click on the Save button; the new SMS template will be added successfully and you can view it in the SMS Template List.



To edit the template, you just need to click on the Edit icon in the action column; the edit SMS template modal will open.



Now simply update the details and click on the save button; your update will be saved successfully in the SMS template list.

To delete the template, simply click on the Delete icon in the action column; the delete confirmation modal will open.



Now click on the Ok button; the SMS template will be deleted successfully from the SMS template list.

How to use Login Credentials Send?


To send login credentials,, go to Communicate > Login Credentials Send and select Class, Section then click on the Search button. 



After clicking on search, the student list with details such as Admission No, Student Name, Class, Section, Date of Birth, Gender, Mobile Number will appear below.



With the help of login credential send feature, you can send the student admission number, login id and password to the student as well as their parent. In this feature, you need to set the “Message To” and “notification type” tabs. When you click on the Message To tab, a drop-down will open; in this drop-down you can see student parent and both options available; you just need to select one of them.



Now click on the notification type tab; a drop-down will open, where you can see student admission, login credential and both options available; please select one option.



Now you can see the student list below. If you want to send credentials to all students, check the select all option shown on the middle left; to send credentials to some students, you just need to check the checkbox next to the student name and click on the send button in the bottom right corner. Your credentials will be successfully sent to the student or parent or both, depending on what you selected above, and the student or parent will receive the credentials at their registered email address.

How to view the Schedule Email SMS Log?


A schedule email SMS log, or log of scheduled messages, refers to a record or list of messages that have been scheduled to be sent via email or SMS (Short Message Service) at a specific time or date. This log helps to track and manage scheduled messages, allowing administrators or marketers to see when messages were sent, when they are scheduled to be sent, and whether they were delivered successfully. The log may also include additional information such as the recipient list, message content, and status updates, making it a valuable tool for tracking the success of communication campaigns and ensuring that messages are sent to the right people at the right time.

To view the Schedule Email SMS Log, go to Communicate > Schedule Email SMS Log; here you can view the entire Schedule Email SMS Log.



In the Action column, you can view, edit, or delete the scheduled email and SMS logs. Click on the "View" option in the action column to view or edit.



Here you can edit the Schedule Email and SMS Log; click on Schedule Date and Time to edit the date and time; then click on the Submit button. Your scheduled email or SMS will be updated.



To Delete them, simply click on the Delete icon in the Action column, and your scheduled email or SMS will be successfully deleted. 

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